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Penrith Tourist Information Centre

Penrith is a market town rich in history.  Penrith TIC is housed alongside Penrith and Eden Museum Penrith TIC in the Old Robinson's School building dating back to 1670.

Our friendly and knowledgeable team are here to help you make the most of your visit.  They can provide you with all you need to know about where to stay, where to eat, plus things to do and how to get here.

Come and visit us when you are here, you can be assured of a warm welcome!

Opening times:

  • Monday to Saturday, 10am to 4pm (closed Sunday).

Christmas and New Year opening: Closed December 25th, reopening on January 2nd 2025.

Contact Penrith Tourist Information Centre:

Devonshire Arcade, Penrith
Main Services

Comprehensive local, regional and national Information Service: We stock a range of guides, leaflets and information on Eden.  Information includes local town guides and leaflets, walking and cycling leaflets, local bus/train timetables, maps and event and attraction information. We also have information on other areas of Cumbria, The Lake District, Hadrian's Wall and other UK holiday destinations.

OS Explorer and Landranger maps: We sell a large range of maps and are stockists of OS Explorer and Landranger covering the whole of the UK.

Event Tickets:

We sell a wide variety of local event tickets including tickets for the Theatre by the Lake, Keswick, Penrith Singers concerts and Penrith Players productions.

What else does the TIC have to offer?

Cards for Good Causes charity Christmas cards on sale in the TIC.

Wide range of guides, books and DVDs: A wide selection of local guides, DVD's and books are on sale in the TIC.  

The TIC stocks a range of gifts and souvenirs: Including a range of mugs, coasters, placemats and greetings cards featuring local landmarks including Penrith Castle, the Beacon and the Musgrave Monument are on sale. 

National Theatre Tokens: Official agents for National Theatre Tokens - the perfect gift, whatever the occasion!

National Express Ticket Agency: We sell tickets to hundreds of exciting destinations served by National Express. National Express have a number coach services that stop at Penrith, allowing easy travel to other parts of the UK and into Europe. Travelling to London? Two coach services run to the capital every 24 hours.

Secure Cycle Storage Lockers: Available for cyclists to store their bikes whilst visiting the town.  Lockers cost £1.50 for up to 3 hours hire and £3 for up to 24 hours hire.  To hire please contact the TIC.  Alternative locker facilities are available in Penrith at Penrith Leisure Centre.

Other services

We supply Disability Rights UK National Key Scheme Keys (keys for accessible toilets). This national system offers independent access to disabled people to around 9,000 locked public toilets around the country. Disabled toilets are available in Bluebell Lane, Castle Park and Sandgate.

A short stay disc parking scheme operates in the town. Parking discs are available from the TIC and local shops and cafes in the town.

Access to Tourist Information Centre: Level access to information desk.